Every successful business starts with a vision, and for Vidal Auto Service, that vision came from Jose Parada. Over the past 20 years, Vidal Auto Service has grown from a single shop in Columbia Heights to a well-known name across Minnesota. Let’s dive into the inspiring story of how Jose Parada’s vision and leadership expanded Vidal Auto Service throughout the state.
Like any new business, the early days were filled with obstacles. From securing funding to attracting customers, the road was not easy. However, Jose’s dedication to quality service and customer satisfaction started to pay off. Word-of-mouth recommendations brought in more customers, and Vidal Auto Service slowly began to build a loyal client base.
At the heart of Vidal Auto Service are its core values: integrity, quality, and customer satisfaction. Jose believed that a successful business should not only provide excellent service but also operate with honesty and transparency. These principles became the foundation of Vidal Auto Service, guiding every decision and interaction.
Understanding that the auto service industry can be daunting for many, Jose emphasized a customer-centric approach. He ensured that every customer was treated with respect and their concerns addressed promptly. This approach helped build trust and set Vidal Auto Service apart from the competition.
Seeing the growing demand, Jose decided to open additional locations across Minnesota. Each new shop maintained the same high standards of service and customer care that the original location (Columbia Heighst) was known for. This strategic expansion helped Vidal Auto Service become a recognized and trusted name in the state.
Jose knew that a business is only as good as its team. He focused on hiring skilled mechanics who shared his passion for cars and dedication to customer service. By creating a positive and inclusive work environment, he was able to attract and retain top talent in the industry.
The automotive industry is constantly evolving, and Vidal Auto Service ensured that its team kept up with these changes. Regular training sessions and workshops were held to keep the staff updated on the latest technologies and techniques. This commitment to continuous learning helped maintain high service standards and customer satisfaction.
We came here when Brian had Clyde’s and we were concerned what would happen to our neighborhood mechanic. No worries. Jose was able to get us in same day and handled our repair quickly. I was out within an hour and happy as can be. So glad to have our neighborhood mechanic back.
We have been going to be these cats for a few years … Outstanding service, smart, honest crew, won’t go any place else.
Great shop, it is one of our regular places to go. Was most impressed by their diagnosing a sputter in our car. It would drive fine cruising at highway speed but would sputter on acceleration. Tom tracked it down to a fuel pump wire whose insulation had been stripped due to its being in contact with the shifter. Acceleration would shift the weight and tension the wire just enough to bring it into contact with the shifter, creating a short. Poor manufacturer design but they fixed it! No problems since.
They take great care of my car letting me know what I need to fix and accurate estimates.
Okay, these guys were nothing short of amazing. I took my car to a dealership initially and was appalled by the estimate and the wait time. At Vidal, my car was fixed overnight for a fraction of the price. And it runs like a charm. Plus, Guillermo the dog. Love this place.
Good people make this world tolerable and the people at Clyde’s are good people! I drove to MN from AZ and the cold did a number on my tire pressure. I’m no car guy and they helped me with everything. Thank you so much!
They made a customer for life. It’s so important (and a great relief) to find a mechanic you feel you can trust. Isaac is the one I dealt with and he was so nice and so helpful. Even if I didn’t live nearby, I’d still choose Vidal Auto for my future car care needs.
Incredible customer service. Feels like small town place and I got a brief history lesson about the area where I work too. No frills, no trying to upsell, fixed only what was broken. We will be back for sure.
Saved my life! About a year ago, Brian recommended that I replace the bolts on my wheels because they were rusty and difficult to get off. Today, I got a flat tire on the freeway on the road to Duluth when it was 17 degrees outside. I was so happy when those bolts came right off and we could put the spare on! Thank you to Clyde’s for a recommendation that was so worth it.
